Privacy Policy
This privacy policy sets out how we use and protect any information provided by you when visiting this website.
Who we are
Secret Spaces is a company providing garden design and art services, based in East Sussex.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
This Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
What is personal data?
Personal data is any information that relates to an identified or identifiable living individual. Different pieces of information, which when collated together can lead to the identification of a particular person, also constitute personal data. For example: name and surname, home address, e-mail address, an identification card number, location data (for example the location data function on a mobile phone), an Internet Protocol (IP) address, etc.
What information do we collect?
We may collect the following information:
• Your name
• Your contact information: address, telephone number or e-mail address
• Demographic information: postcode
• Other information relevant to the services we provide, as described above
What we do with the information we gather
This information is required to understand your needs and to fulfil our service to you, for the following reasons:
• Internal record keeping
• We may use the information to improve products and services
• We may periodically send promotional emails or postal mailings regarding our services, special offers or other information which we think you may find interesting in relation to your project
Security
We are committed to ensuring that any information we hold on you is secure. To prevent unauthorised access or disclosure, we have put into place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your rights
The General Data Protection Regulation provides the following rights for individuals:
1. The right to be informed – you have the right to be informed about the collection and use of your personal data
2. The right of access – you have the right to ask us for copies of your personal information 3. The right to rectification – you have the right to correct or update any of your personal information that we hold, and you think is inaccurate or incomplete
4. The right to erasure – in certain circumstances, you have the right to ask us to erase your personal information
5. The right to restrict processing – you have the right to ask us to restrict the processing of your information in certain circumstances
6. The right to data portability – you have the right to request that we transfer your information to another party
7. The right to object – in certain circumstances, you have the right to object to the processing of your personal information
8. Rights in relation to automated decision making and profiling
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any personal information, we are holding on you is incorrect or incomplete, please contact us, via the contact details on our website. We will promptly correct any information found to be incorrect.
To request access please contact us at dan@secretspaces.co.uk. We will provide the information free of charge and within one month, except if the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportionate administration fee or refuse.
If you are not satisfied with our use of your personal data, you have the right to make a complaint to a Data Protection Authority:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545745 (national rate)
Email: casework@ico.org.uk
If you would like to know more about your data protection rights, please visit the website of the Information Commissioner’s Office.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Changes to this Privacy Policy
Secret Spaces may change this Privacy Policy from time to time by updating this page.
This policy was last updated 26/04/2024