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Privacy Policy 

This privacy policy sets out how we use and protect any information provided by you when visiting this website.

Who we are

Secret Spaces is a company providing garden design and art services, based in East Sussex. 

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by  which you can be identified when using this website, then you can be assured that it will only be used in accordance  with this privacy policy. 

This Privacy Policy provides detailed information on when and why we collect your personal information, how we  use it, the conditions under which we may disclose it to others and how we keep it secure. 

What is personal data?

Personal data is any information that relates to an identified or identifiable living individual. Different pieces of  information, which when collated together can lead to the identification of a particular person, also constitute  personal data. For example: name and surname, home address, e-mail address, an identification card number,  location data (for example the location data function on a mobile phone), an Internet Protocol (IP) address, etc.

What information do we collect?

We may collect the following information: 

• Your name 

• Your contact information: address, telephone number or e-mail address 

• Demographic information: postcode 

• Other information relevant to the services we provide, as described above 

What we do with the information we gather

This information is required to understand your needs and to fulfil our service to you, for the following reasons: 

• Internal record keeping 

• We may use the information to improve products and services 

• We may periodically send promotional emails or postal mailings regarding our services, special offers or  other information which we think you may find interesting in relation to your project 


We are committed to ensuring that any information we hold on you is secure. To prevent unauthorised access or  disclosure, we have put into place suitable physical, electronic and managerial procedures to safeguard and secure  the information we collect online.

Your rights 

The General Data Protection Regulation provides the following rights for individuals: 

1. The right to be informed – you have the right to be informed about the collection and use of your personal  data 

2. The right of access – you have the right to ask us for copies of your personal information 3. The right to rectification – you have the right to correct or update any of your personal information that we  hold, and you think is inaccurate or incomplete 

4. The right to erasure – in certain circumstances, you have the right to ask us to erase your personal  information 

5. The right to restrict processing – you have the right to ask us to restrict the processing of your information  in certain circumstances 

6. The right to data portability – you have the right to request that we transfer your information to another  party 

7. The right to object – in certain circumstances, you have the right to object to the processing of your  personal information 

8. Rights in relation to automated decision making and profiling 

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways: 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are  required by law to do so.  

If you believe that any personal information, we are holding on you is incorrect or incomplete, please contact us, via  the contact details on our website. We will promptly correct any information found to be incorrect. 

To request access please contact us at We will provide the information free of charge and  within one month, except if the request is unfounded, excessive or repetitive, in which case we reserve the right to  charge a proportionate administration fee or refuse. 

If you are not satisfied with our use of your personal data, you have the right to make a complaint to a Data  Protection Authority:

Information Commissioner’s Office  

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF 

Tel: 0303 123 1113 (local rate) or 01625 545745 (national rate) 


If you would like to know more about your data protection rights, please visit the website of the Information  Commissioner’s Office.

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is  added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web  applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and  dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic  and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes  and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful  and which you do not. A cookie in no way gives us access to your computer or any information about you, other  than the data you choose to share with us. 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our  site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for  the protection and privacy of any information which you provide whilst visiting such sites and such sites are not  governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the  website in question.

Changes to this Privacy Policy

Secret Spaces may change this Privacy Policy from time to time by updating this page.  

This policy was last updated 26/04/2024

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